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CONTACT &
SHIPPING

CONTACT INFO

8:00 AM - 5:00 PM
Monday-Friday

Tech or General Questions:
Call or Text
817-932-2883

email: contact@sixxabrake.com
email:  tech@sixxabrake.com
Installer & Distribution Programs available
Call 817-932-2883
or email:
contact@sixxabrake.com

How much is shipping?

Orders over $99 qualify for free ground shipping to the Continental US.For orders going to AK, HI, or Puerto Rico the shipping costs will vary, depending on what you order.

What shipping methods do you offer?

We offer ground shipping to the United States and Puerto Rico. Our main shipping carrier is UPS, but sometimes we use FedEx. We also offer faster shipping options which are available on checkout.

Do you have a minimum order?

No, we don't have a minimum order.

Do you offer rush shipping?

Yes, you have that option when you order.

How long does it take to process and ship my order?

Orders normally process within one business day. Orders with different Bill To and Ship To addresses may require additional process time for verification and security.

NOTE: It is best if the Bill To and Ship To is a match for quicker processing. We process orders quickly, and shipping takes place Monday-Friday. Shipping is closed on weekends.

How long does shipping take?

Generally ground shipping takes 3-5 days, depending on your location. Our centrally located warehouse in Texas assures fast shipping. Please be sure to include a correct email address and phone number, so we can reach you if we do encounter a delay.

Where are you located?

Our products ship from our warehouse, centrally located in Texas.

Will you provide tracking information?

Yes. After your order has been processed and shipped, tracking information will be sent via email and text. Please note: Tracking numbers are not sent during order confirmation, but when a shipping ticket has been created.

If I ordered a part that’s out of stock, when will it ship?

Most likely we have your part in stock as we maintain a very large inventory. Shortly after you place your order, we will notify you via email or phone on items that are out of stock, and we will keep those items on order until they ship. We will monitor the backorder status every day (so you don't have to) and send occasional updates via email. As soon as an item ships the tracking number will be sent via email and text.

Can you ship my order to multiple addresses?

No. We will only ship an order to one address. If you require shipping to multiple addresses, please place separate orders for each address.

Do you ship to AK, HI, and US territories?

Yes, to get the best rate, please email our shipping department at: contact@sixxabrake.com before placing your order.

Do you ship to PO Boxes or APOs/FPOs?

No, we do not.

Do you ship internationally?

No, we only ship to US states and Puerto Rico.

Can I change or redirect my shipment to a different address?

Due to payment verifications and security concerns, shipments cannot be changed or redirected once the order is entered.  

Sixxa Application Specific brake pads are in stock, ready to ship.